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The Process
Simple Onboarding.
Immediate Results.
Getting started with Becky DeskPro is straightforward. From your first call to a fully operational virtual front desk we handle everything so you can focus on your clients.
Schedule a Free Consultation
Book a 30-minute call with Michael Roberts. We'll learn about your salon, your current challenges, and what you need from a front desk solution. No pressure — just a conversation.
- Tell us about your salon size and team
- Share your current booking and communication challenges
- Ask any questions you have about the service
We Build Your Custom Setup
Our team configures your virtual front desk to match your salon's exact workflow — your booking system, your scripts, your preferences. We handle all the setup so you don't have to.
- Integration with your existing booking software
- Custom call scripts tailored to your brand voice
- Staff profiles and service menu configuration
Meet Your Dedicated Team
You'll be introduced to your trained virtual front desk professionals — real humans who understand your salon, your clients, and your standards before they ever answer a call.
- Full training on your services and pricing
- Familiarization with your regular clients
- Clear escalation protocols for special situations
We Handle Everything
From day one, your virtual front desk is live. Every call answered, every booking managed, every reminder sent — professionally and on-brand. Your stylists stay focused on what they do best.
- All incoming and outbound calls handled
- Bookings, re-bookings, and cancellations managed
- Appointment reminders and client follow-ups sent
Track Your Results
Receive detailed weekly, monthly, and quarterly reports showing booking trends, call volumes, client retention, and more. Full visibility into your front desk operations — always.
- Weekly booking and call volume summaries
- Monthly trend analysis and insights
- Quarterly business performance reviews
Timeline
From Consultation to Live in Days
Day 1
Free Consultation
We learn your salon and confirm the plan
Days 2–5
Setup & Training
Your system is configured and your team is trained
Day 6+
You're Live
Virtual front desk is fully operational
FAQ
Common Questions
How quickly can we get started?
Most salons are fully onboarded and live within 5–7 business days after the initial consultation.
What booking software do you work with?
We work with all major salon booking platforms including Vagaro, Mindbody, Boulevard, Square Appointments, and more.
Will my clients know they're talking to a virtual front desk?
Your virtual front desk answers in your salon's name and follows your brand voice. Clients experience seamless, professional service.
What happens if I need to make changes?
Simply contact your account manager. Staff changes, service updates, and script adjustments are handled quickly — usually same day.
Is there a contract or long-term commitment?
We offer flexible month-to-month arrangements. We're confident you'll love the service, but we don't lock you in.
Ready to Get Started?
Book a quick free consultation and see how Becky DeskPro can improve your client experience and daily operations.